Our mandate is to, whenever possible, work with product lines that are better for the planet and the pets who live on it.
Our goal is to work with socially responsible vendors. We have zeroed in on superior quality foods, treats, toys, and essentials. And our accessories are chosen, whenever we can, if they reduce their carbon footprint, upcycle or recycle, and are environmentally friendly.
We work with Canadian products when we can, but everything is North American when we can't because good quality comes first.
Look up, waaaay up to the top of the website. See the little human at the top next to the search thingie? Click on him and it's super easy from there.
The subscription service is customized to your four-legged's needs. Subscribe to your favorite products and choose how regularly you would like to receive them. We look after everything else.
Effortlessly manage what you receive when it arrives and the way you pay. Login to your dedicated portal from any device and easily update your settings to change the dates or suspend. Or leave it on auto-pilot, and your subscription order will be delivered to you.
We alert you before each delivery or if there are any problems with your account, making it easy for you to keep track of your subscriptions.
Subscription means that when you need it right on time, the footmen deliver a new bag, and you never have to run out. Plus, you can suspend or change the timing if you're going away or have food leftover.
Yes! You can include food, chewies, treats, shampoo, pee pads, or poop bags in your subscription delivery ... anything you want delivered on a schedule without having to leave the comfort of your home, or even have to remember to stock up. And you can decide to skip something whenever you want.
Absolutely. If it's time for a new collar or leash, or he's been a good boy and deserves a new toy, you can add that to your order as a one-off.
Yes. But, you get a five per cent discount, it's delivered FREE in Toronto, your pup is getting excellent food, you don't have to think about it or go anywhere or drag anything or look at those eyes if you run out of kibble. But sure, you can cancel ;)
If you are in a condo building with a concierge, we will leave your delivery with them. If you are in a building that does not have concierge service please chat with us. If you are in a house, we will leave it at your front door.
There's approximately four cups in every pound of kibble dog food.
So, to figure out the subscription delivery schedule for food, just consult the Feeding Guide to calculate how many days are within a bag before a new bag is to be delivered. There's also a Cups per Bag Guide for the brands we carry.
And we have cool food, treats and pet essentials for delivery.
It's true, we're FREE delivery in the Six. That means Etobicoke, North York, Scarborough, York, East York and Toronto. The Postal Codes that start with an 'M'.
We always aim to make sure our customers love our products, but if you do want to return an order, we’re happy to help. Just email us directly at firstname.lastname@example.org and we’ll take you through the process.
You can contact us through our contact page, by emailing email@example.com or DM @osgrrrthepetbutler. We will be happy to assist you.
Yes we ship anywhere in Canada. When you check out, you'll see the shipping costs.
Delivery details will be provided in your confirmation email and then it's over to the courier for tracking. But due to COVID-19 safety protocols there may be a bit of a delay.